Returns Policy
1. Delivery Areas
We currently offer delivery services within [Specify Locations]. If your location is outside our service area, please contact us to explore possible arrangements.
2. Delivery Timeframe
-
Standard delivery: [X-Y business days] after order confirmation.
-
Expedited delivery: [X business days] (additional charges may apply).
-
Delivery times may vary based on item size, location, and availability.
3. Delivery Fees
-
Fees are calculated based on distance, item size, and delivery type.
-
Exact fees will be displayed at checkout.
4. Delivery Process
-
Customers will receive a confirmation email with tracking details (if applicable).
-
Our team will contact you to schedule a convenient delivery time.
-
Please ensure someone is available to receive the order at the scheduled time.
5. Assembly & Setup
-
Basic delivery includes drop-off only.
-
Assembly services may be available for an additional fee—please inquire when placing your order.
6. Failed Delivery Attempts
-
If a delivery is unsuccessful due to an incorrect address or unavailability, re-delivery fees may apply.
-
Customers must notify us at least [X hours] in advance for any rescheduling.
7. Damaged or Missing Items
-
Inspect your items upon delivery.
-
Report any damage or missing parts within [X hours] for assistance.
8. Contact Us
For any questions or delivery inquiries, reach out to our support team at [Contact Information].